Terms of service

These terms apply to all purchases from www.pegasusmobilityaidlimited.com. By placing an order you agree to them.

1.      Who we are. Pegasus Mobility Aid Limited, company number 17436071, VAT number 529349266, registered in England.

2.      Our products. We supply mobility aids, including wheelchairs, walkers, crutches and accessories. We take care to describe products accurately, but colours may vary slightly from images, and measurements can vary within normal manufacturing tolerances.

3.      Choosing a product. Please check size, weight capacity and suitability before ordering. Mobility equipment should be chosen to suit your needs. If you are unsure, speak to a doctor, occupational therapist or other healthcare professional first. Always follow the safety instructions supplied.

4.      Prices and VAT. All prices are in pounds sterling (£) and include VAT at the standard rate unless stated. You may be eligible to buy certain products VAT-free if you have a long-term illness or disability; contact us before ordering. We may correct pricing errors and will tell you before dispatch if this affects your order.

5.      Orders and payment. An order is accepted when we confirm dispatch. Payment is taken at checkout through our secure payment provider.

6.      Delivery. See our Shipping Policy.

7.      Returns and refunds. See our Return and Refund Policy.

8.      Liability. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law, and your statutory consumer rights are not affected. Otherwise, we are not liable for losses that were not reasonably foreseeable, or for misuse of the products.

9.      Intellectual property. All text, images and branding on this site belong to Pegasus Mobility Aid Limited or its licensors and may not be copied without permission.

10.   Complaints. Contact us at info@pegasusmobilityaidlimited.com and we will respond within 5 working days.

11.   Governing law. These terms are governed by the laws of England and Wales. Courts of England and Wales have jurisdiction, although if you live in Scotland or Northern Ireland you may also bring proceedings there.

12.   Changes. We may update these terms from time to time. The terms in force when you place your order apply to that order.